Mystic Winds

With wind turbines strategically placed on the Awhitu Peninsula and solar generation in the sunny Far North, we supply customers with locally sourced, renewable energy.

For farmers and other customers with local businesses, we offer tailored electricity plans. Contact us for more information.

At this stage, we only supply customers in the Far North (Top Energy Network) and southern Auckland/ northern Waikato area (Counties Energy Network). 

Customer service information

• Email: info@mysticwinds.co.nz
• Contact: www.mysticwinds.co.nz/contactExternal Link, opens in a new tab

Products

• Electricity 

Rewards, offers or loyalty benefits:

• Competitive rates, with no confusing bundles or extras and electricity buyback at spot market price. 
• No mark-up on lines charges. Our customers will separately receive any local lines company discounts and rebates they are eligible for.

Billing and payments options

• Bills: Emailed monthly 
• Payment: Internet banking

Support for Medically Dependent Customers (MDCs)

If someone in your household relies on electricity for medical support, it is important that you let us know when signing up. We will provide support in accordance with our legal obligations and help ensure you end up with the right electricity supplier for you.

No matter which electricity supplier you choose, you need to ensure you have an emergency response plan including a backup power source, in case there are any problems with the continuity of your electricity supply. 

You can find out more about the Electricity Authority's guidance for Medically Dependent Customers hereExternal Link, opens in a new tab.

Need support? 

Mystic Winds is here to help if you are facing financial hardship and are worried about paying your power bills. If this applies to you, contact us to discuss what support we can provide.